Last Updated: August 8, 2026
At Inkrift, every product is made especially for you after your order is placed. Because our products are made on demand, we generally do not accept returns or exchanges for change of mind, size selection, or other reasons unrelated to a product defect or fulfilment issue.
We only accept return/replacement requests in the situations described below.
1. When Is a Return or Replacement Accepted?
You may request a return or replacement if:
A. Missing Product
If an item that you ordered is missing from your package, please contact us as soon as possible.
We may ask you to provide:
- Your order number
- A photo/video of the package received
- Photos of the shipping label
- Details of the missing item
After verification, we may provide a replacement or another appropriate resolution.
B. Bad, Damaged, or Defective Print
If the product you receive has a significant printing defect, such as:
- Print missing completely
- Major part of the design not printed
- Severely misprinted design
- Incorrect print/design compared with the product ordered
- Significant printing damage or defect
you may be eligible for a replacement.
Please provide clear photographs or videos showing the issue so that we can verify the claim.
Minor variations in print placement, color, texture, or appearance that can naturally occur during the printing process may not qualify as a defect.
2. What Is Not Eligible for Return or Replacement?
We do not accept returns or exchanges for:
- Change of mind
- Incorrect size selected by the customer
- Incorrect product selected by the customer
- Incorrect color selected by the customer
- Customer no longer wanting the product
- Products that simply do not fit as expected
- Minor variations in color or print placement
- Normal characteristics of the fabric or printing process
- Damage caused after delivery
- Products washed, worn, altered, or damaged by the customer
- Improper washing or care
- Products damaged through misuse
- Orders where the customer entered an incorrect shipping address
Because our products are made on demand, we cannot accept general returns simply because a customer changes their mind.
3. Report an Issue Within the Required Time
Any missing-product or defective-print issue must be reported within 48 hours of delivery.
Requests submitted after this period may not be accepted.
We strongly recommend taking photographs or a short unboxing video immediately after receiving your order.
An unboxing video may help us verify issues involving missing or incorrect items, although we may consider a valid claim even when an unboxing video is not available.
4. How to Request a Return or Replacement
To report an eligible issue, contact us at:
Email: supprot@inkrift.fun
Please include:
- Order number
- Customer name
- Description of the issue
- Clear photographs of the product
- Clear photographs of the packaging and shipping label
- Video evidence, if available
Please do not send the product back to us before receiving instructions from our support team.
5. Verification Process
Once we receive your request, our team will review the information and determine whether the issue qualifies under this policy.
We may request additional photographs, videos, or information if necessary.
If the claim is approved, we may provide:
- A replacement product; or
- Another appropriate resolution at our discretion.
The resolution will depend on the nature and severity of the issue.
6. Replacement Products
If a replacement is approved, the replacement will generally be for the same product and specifications as the original order.
Replacement availability may depend on stock, production, and fulfilment availability.
A replacement does not normally result in a change of size, color, design, or product unless agreed upon by Inkrift.
7. Refunds
Because Inkrift products are made on demand, refunds are not generally provided for eligible issues where a replacement can reasonably resolve the problem.
If a replacement is not possible or if Inkrift determines that a refund is the appropriate resolution, the refund will be processed using the applicable payment method or another suitable method.
The time required for the refund to appear in your account may depend on your payment provider or bank.
8. Incorrect Shipping Address
Customers are responsible for providing a correct and complete shipping address at the time of placing an order.
If an order cannot be delivered because an incorrect or incomplete address was provided by the customer, Inkrift may not be responsible for the resulting loss, return, or additional shipping charges.
If the order is returned to us or our fulfilment partner because of an incorrect address, any re-shipping may be subject to additional charges.
9. Delivery Delays
Shipping delays caused by courier partners, logistics providers, weather, natural events, strikes, governmental restrictions, or other circumstances beyond our reasonable control do not automatically qualify as a return or refund.
If your order appears to be delayed or lost in transit, please contact our support team so that we can investigate the shipment with the relevant delivery provider.
10. Products Damaged After Delivery
Inkrift is not responsible for damage caused after successful delivery due to:
- Incorrect washing
- Incorrect drying
- Ironing directly over the print
- Bleaching
- Improper handling
- Normal wear and tear
- Accidental damage
- Alterations or modifications
- Misuse of the product
Please follow the care instructions provided with your product.
11. Promotional and Special Orders
Products purchased during promotional campaigns, special offers, or limited-time sales remain subject to this Refund & Return Policy unless otherwise stated at the time of purchase.
12. Policy Changes
Inkrift reserves the right to modify this Refund & Return Policy from time to time.
Any changes will be published on this page with an updated “Last Updated” date.
13. Contact Us
For any return, replacement, or refund-related request, please contact:
Inkrift
Email: support@inkrift.fun
Website: www.inkrift.fun
Please include your order number in your communication so that we can assist you faster.
Important
Inkrift follows a limited return/replacement policy because our products are made on demand. We only accept claims relating to missing products or significant manufacturing/printing defects.
Change-of-mind returns, size-related returns, and customer selection errors are not accepted.
Need help?
Contact us at support@inkrift.fun for questions related to refunds and returns.